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Frequently asked questions

Is it a one-time payment or a subscription?

It depends on the module. My Numbers and the rest of the modules are a one-time payment: 5.99 € once, no auto-renewal. My Horoscope is the only exception — it's a monthly subscription of 2.99 €/month, with a weekly reading, which you can cancel anytime.

How do I cancel my My Horoscope subscription?

After subscribing, you get a confirmation email from Stripe with a link to manage or cancel your subscription anytime, free of charge — you keep access until the end of the period you already paid for. You can also write to us directly at info@tusoulmap.com.

What payment methods do you accept?

Credit or debit card, processed through a certified payment gateway (PCI-DSS). We don't store your full card details.

Do I get an invoice?

Yes, it's sent to your email along with your purchase confirmation.

I haven't received my module, what do I do?

Your module is generated and emailed instantly after payment. Also check your spam folder. If after 30 minutes you still don't see it, write to us at info@tusoulmap.com with the email you used to purchase.

I entered my birth data wrong, can I fix it?

Write to us at info@tusoulmap.com telling us which detail was wrong; we'll help you generate your module again.

How do you use my data?

Only to generate your module and deliver it to you. Full details are in our Privacy Policy.

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